About Us

OUR MISSION

To make your dog feel special.

PRIMECANINE™ is a family owned and operated business committed to helping you make the best of your experience as a dog parent. We are dog parents ourselves and understand the pleasure and responsibility that comes with it. We can empathize with you, our customer, because our relationships with our dogs are some of the most treasured in this world. What's probably one of the best ways to bond with our furry friends? Adventure!
We wanted to find a way to make walking, hiking, hunting, or whatever outdoor activity you spend with your dog as enjoyable and easy as possible. And that's what we have set out to do!
Headquartered in sunny Austin, TX, we are committed to providing products that will make you and your dog happier out in our beautiful world.

OUR PROMISE TO OUR CUSTOMERS

ONLY THE BEST

Our dogs give us unconditional love and rely on us for their wellbeing. It's our responsibility to provide for them to the best of our ability. That's why we sell only humane products that will not only improve their life, but yours as well. Made from the highest quality materials, every PRIMECANINE™ product will serve its purpose and is built to last.

 

GREAT CUSTOMER SERVICE

Our customer service team is available all week long and is just an email away. Every single response comes from a real person who is dedicated to helping you have the best experience as one of our customers. Feel free to reach out anytime, Monday-Friday from 9am to 5pm CST at support@primecanines.com.

 

WE KNOW OUR DOG STUFF

Everything we sell is everything that our dogs use. We would never sell anything that we haven't tried and come to love, so be confident that any product you buy is tested by us and our own dogs before we decide to sell them on our store.

FAMILY OWNED AND OPERATED OUT OF THE USA

Small, family owned businesses are the backbone of America and we are proud to be a part of it. When you buy from us, you aren't buying from a huge corporation. You're buying from a small business that always has your best interest in mind.
 

GIVING BACK

PRIMECANINE™ was founded upon our commitment to give back. We donate 10% of all proceeds to The Humane Society of the United States to help end animal cruelty and create a gentler, more compassionate world for all animals. If you're part of a rescue organization and would like to partner with us, feel free to contact us at anytime. We're here to help.